YOGA CLASSES
ZOOM
Cloud Wellness yoga classes are operated through a third party using ZOOM, Inc. to conduct our online classes. You do not need a Zoom account to participate in classes. We do encourage students to read Zoom, Inc terms and conditions in understanding more of the platform. We are not in anyway affiliated, partners, investors, or advertisers of their company.
We do not sell or collect any of your data or share with their server of any kind. By using the platform as a Cloud Wellness participant, you do agree to adhere to ZOOM,Inc. terms and agreements.
Zoom is used as a supporting platform to conduct classes at our student’s convenience. Cloud Wellness is not paid, promoted, or gains any additional benefits with ZOOM, Inc as Cloud Wellness is independent from their platform.
LATE POLICY
Consideration of your time is important and it Is important to your practice. Class begins at the schedule start time. We understand that life happens, we do offer a 5 minute grace period for those students who my run a little behind.
We lock the online platform 5 minutes after class begins. We will not admit students into the online session after 5 minutes of class starting.
We utilize a “Zoom waiting room” where you will sit in the waiting room until the admin accepts you into the class. You must be accepted into every class by the admin.
REFUNDS
For all of our online classes we do not offer refunds. All class sales are final. We do offer class one-time class transfers. If you are unable to attend a class please contact us 2hrs before class starts to let us know and we will be happy to rebook you to another class day, and time of your choice. If you choose to attend a class that is more than your original class you must pay the difference.
Transfers are only allowed for like classes, ex (yoga class for yoga class/meditation class for meditation class). Workshops and specialized classes are not able to be transferred.
CLASS ETIQUETTE
· Mute your mic once class begins
· Ensure that your camera is on so we can assist you properly in your practice.
· Wear comfortable active clothing, yoga clothes, or athletic wear
· Have a question-leave it in the chat if it is in the middle of class
· Make a friend before you leave
RESERVATIONS
Reservations are not required but they are highly recommended to ensure there is space. Our classroom capacity is 20 students so we can accommodate each student safely in their practice.